Wedding Video Revisions Policy Explained

Wedding Video Revisions Policy Explained | MKTRL Wedding

TL;DR: Every MKTRL Wedding film includes 1 structured revision round. Additional rounds cost £150–£400 depending on scope. Submit all feedback in a single document within 30 days of delivery. A minor change (colour grade tweak, one music swap) costs far less than a major re-edit (restructured narrative, new chapter sequence). Know the difference before you press send.

What a Revisions Round Actually Means

A revision round is one consolidated batch of feedback — not a back-and-forth conversation. You watch your film, collect every note from both partners, write them in a shared document, and send that document once. Our editors then action every item in that batch. That single exchange is what counts as 1 round.

What it is not: emailing 3 notes on Monday, 2 more on Wednesday after your mother watched it, then calling Friday with a new idea. Each separate submission triggers a new round and its associated cost. This policy protects the 8–12 weeks of careful craft that went into your edit.

What Is Included vs. What Costs Extra

Change Type	Included in Round 1?	Additional Round Cost
Trim or extend a single clip by <10 seconds	Yes	£150
Adjust colour grade on 1–3 scenes	Yes	£150
Swap 1 music track (licensed replacement)	Yes — 1 swap included	£150 per additional swap
Add or remove up to 2 title cards	Yes	£150
Restructure the narrative sequence	No	£300–£400
Replace 20 %+ of footage selection	No	£300–£400
Add a new chapter not originally scoped	No	£300–£400 + licensing
Full re-edit from scratch	No	Quoted separately

Minor vs. Major: The Defining Line

We use a simple test: does the change require re-rendering more than 20 % of the timeline? If yes, it is a major revision. Major revisions require a new round at £300–£400. If no, it is a minor revision, likely covered in your included round or costing £150 for a second round.

Minor: Trim getting-ready montage from 3 minutes to 2 minutes 20 seconds
Minor: Replace ceremony music bed with a quieter instrumental
Minor: Correct a name spelling in a title card
Major: Move the couple's first look from Act 2 to the opening sequence
Major: Rebuild the speeches section to include a second speaker who wasn't prioritised
Major: Switch from a chronological to a non-linear highlight structure

The 30-Day Revision Window

You have 30 calendar days from your delivery date to submit revision feedback at no additional charge (within your included round). After day 30, the project enters archive status. Any change — even a minor one — requires a new round at the published rate, plus a £50 project reactivation fee to retrieve and re-render your timeline.

Day 0: Delivery link sent to your inbox
Days 1–14: Watch the film, gather notes from both partners and close family
Days 15–25: Compile all feedback into a single document
Day 25–29: Submit via your client portal (not email, not WhatsApp)
Days 30+: Window closes; rates apply to any further changes

We recommend submitting by day 25 at the latest. Revisions submitted on day 28 may not be deliverable before the window expires, particularly during our peak season (May–September) when studio turnaround is 5–7 business days.

Red Flags: What Causes Revision Disputes

After working with over 200 couples, the same friction points appear repeatedly. Here is what to watch for before you submit feedback.

Vague language: "Make it more emotional" tells us nothing. Say "Cut to close-up of my mother's face during the vows at 4:22" instead.
Conflicting notes: If one partner wants the speeches shorter and the other wants them longer, resolve this before submitting. Both notes cannot be actioned simultaneously.
Scope creep via WhatsApp: Any feedback sent outside the client portal is not actioned and does not count as a submission.
Post-deadline requests: "I know the 30 days passed but it's just one small thing" — this still triggers the reactivation fee. No exceptions.
Expecting new footage: Revisions edit existing captured footage. If a moment was not filmed, it cannot appear in the revision.

Our Revision Process Step by Step

You receive your delivery link and review password via the client portal
Watch the film in full at least twice before taking notes
Use our feedback template (provided in the portal) with timestamps and clear descriptions
Submit the complete document in one portal upload
Our editor reviews within 2 business days and confirms scope (minor or major)
Revised film delivered within 5–7 business days of confirmation
You approve or raise any remaining items within 7 days of re-delivery

Revision Packages for Complex Edits

If you are commissioning a feature-length film (90–120 minutes), or a multi-camera production with 4+ cameras, a single revision round rarely covers the natural back-and-forth of fine-tuning. We offer pre-purchased revision packages:

Package	Rounds Included	Price	Best For
Standard (default)	1	Included	Highlight films up to 30 min
Extended	3	£350	Feature films, international weddings
Unlimited*	Unlimited minor only	£600	Perfectionist couples, large bridal parties

*Unlimited applies to minor revisions only. Major revisions are quoted separately regardless of package.

FAQs: Wedding Video Revisions

Can I submit feedback before the full film is delivered?

No. Rough cuts are not shared as standard. Your first view is the completed edit. This ensures you are reacting to the intended finished work, not an intermediate stage that will naturally change.

What if I want to change the music after licensing has been cleared?

One music swap is included in your revision round. A second swap costs £150 per track, plus any additional licensing fee if the new track requires a fresh licence (typically £30–£80 per track). We cannot swap to a track we cannot legally licence.

My parents want changes — do their requests count as a separate round?

No, as long as all requests arrive in a single submission document. It does not matter how many people contribute to the list, provided they are consolidated before submission.

Can I request revisions after I have approved the film?

Approval is final. Once you have confirmed acceptance in the client portal, the project moves to archival. Any subsequent changes are treated as a new project, quoted accordingly, and subject to availability.

What happens if my revision request reveals a technical error on our part?

If the fault is ours — a sync error, a missed moment that was clearly filmed, an incorrect title — we fix it at no cost and it does not consume your revision round.

Is the 30-day window per film or per delivery package?

Per delivery package. If you ordered a highlight film plus a ceremony edit as separate deliveries, each has its own 30-day window starting from its own delivery date.

Can I buy extra revision rounds before delivery?

Yes. Add the Extended or Unlimited package at any point up to your delivery date. Adding post-delivery is possible but costs 20 % more than the pre-delivery price.

What file do I send feedback in?

We provide a Google Doc template in your client portal. Timestamp + description + any reference clips. Plain text is fine; screenshots of the video paused at the relevant moment are even better.

Wedding Video Revisions Policy Explained: Rounds, Costs and Deadlines